CUSTOMER SUPPORT

myEMC Link ™

If you are an EMC customer, click on the link and use your confidential User Name and Password to access directly to the EMC Trouble Ticketing System. You will be able to review status of any ticket opened within one year, select range of dates or review opened and closed tickets. You can also select to access to the Network Monitoring Service, to follow up on key SLA features like signal latency, information rates, jitter, packet loss, availability and traffic utilization.