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MARKET DIFFERENTIATORS
Service Quality Advantages:
- Reliability: EMC’s high level of service uptime is backed by industry leading Service Level Agreements (SLAs)
- Insourced field services: EMC can quickly deploy field technicians to rectify service outages, whereas many competitors depend on less reliable outsourced field service personnel
- Local regulatory know-how: EMC can successfully navigate the regulatory landscape in some of the most difficult regions of the world
- 24 x 7 Network Monitor Control, including power conditions
Proven Track Record:
- Market leadership: EMC is a leader in providing end to end VSAT and wireless services to customers in the Middle East, Central Asia and Africa
region
- Customer base: Global Fortune 500, Governments, multilateral organizations and NGOs.
- Highly experienced management team in emerging markets operations, technology innovations, production, manufacturing and professional services.
Satellite and Terrestrial Turnkey Service Provider:
- Turnkey: EMC can handle local licensing, service provisioning, and maintenance.
- Service portfolio: High-speed data, voice, video, ERP applications.
Wholly Owned Infrastructure and IP:
- 2000 MHz of Satellite Capacity in 24 satellites.
- Global access to EMC terrestrial network and licensed terrestrial local loop.
- Teleports: 3 owned and managed teleports and data centers.
- Terrestrial: MPLS Pops in Africa covering 80% of GDP of main African countries. IP peering agreements in over 200 counties. Global MPLS
managed service.
- Zero Latency Gateways in all major Internet PoPs.
- Field support centers in all continents with EMC own team of engineers
- Key licensed spectrum in key emerging markets
Techonology Advantages:
- NRS: NRS Technology provides cost advantages and provides proof of EMC’s technical leadership in the satellite and wireless services segment.
- R&D: Patented Technologies for the NRS, Power Booster, Satcom on the Move, DTH, VMS (Videoconferencing Managed Services), Zero Latency
architecture (for the fastest internet service using EMC Fast Ethernet). Other patent pending technologies in the areas of Satcom, Satcom on the
Move and Unified Communications.
- Patent pending zero latency application deliverysystem.
- Patent pending video management distribution system for high definition and telepresence video conferencing.
- 12 patent pending technologies and 3 key patents in the US and Europe for satellite and wireless.
- R&D: Patented Technologies for the NRS technology, Power Booster, Satcom on the Move, DTH, VMS (Videoconferencing Managed Services), Zero
Latency architecture (for the fastest internet service using EMC Fast Ethernet). Other patent pending technologies in the areas of Satcom, Satcom on
the Move and Unified Communications.